FAMILIARISATION SERVICES
Empower Your Audience:
with Custom Venue Familiarisation Tools
Our Familiarization Services are designed to make your venue more welcoming and accessible for everyone, especially attendees with sensory, accessibility, or anxiety-related needs. Through our custom Social Stories, we help audience members anticipate sensory experiences specific to your events, promoting comfort and inclusivity. Our Familiarization Days allow patrons to explore the venue in advance, creating a relaxed environment to ease anxiety and answer questions. For an everyday preview, our Video Venue Tours offer a comprehensive, accessible walkthrough, helping guests become familiar with your space on their own terms.
The Benefits
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Enhanced Comfort and Preparedness
Our familiarization services provide guests with a clear understanding of what to expect, reducing sensory surprises and helping attendees feel more at ease before arriving at your venue.
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Improved Accessibility and Inclusivity
Designed with accessibility best practices, these services accommodate guests with disabilities, chronic illnesses, or sensory sensitivities, creating a more inclusive experience that welcomes a diverse audience.
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Reduced Anxiety for a Better Experience
By offering Familiarization Days and Video Venue Tours, guests can explore your venue in advance, easing anxieties and allowing them to focus fully on the event or experience, worry-free.
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Flexible, Multi-Format Options
With social stories, video tours, and in-person familiarization days, your venue offers various ways for guests to engage based on their comfort level and needs, fostering a welcoming and accommodating environment.
Why Choose Tibi Access Familiarisation Services?
Prioritise Inclusion
Choosing our services reflects your dedication to creating an inclusive, welcoming environment for all guests.
Harness Our Industry-Leading Expertise
Led by lived experience and a team of experts in accessible design, inclusive communications, and event management, we manage every step—from scripting to the final cut—to make your venue inclusive to all.
Boost Guest Satisfaction and Loyalty
By prioritizing guest comfort, you foster trust and encourage positive experiences that lead to repeat visits and recommendations.
Choose Tibi Access Familiarisation Services to not only meet accessibility standards but to go above and beyond, creating an inclusive environment where everyone feels welcome and informed.
✺ Frequently asked questions ✺
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Brilliant! Just click the “Enquire Now” button on this page, send us an email with what you’re looking for and we’ll be in touch soon after!
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Our familiarisation services start from $800 and are quoted individually based on the exact type required, or combination of tools and services, to make sure you only pay for what you need.
